Contact Me

Get In Touch Anytime!

Contact me to find out how nutritional therapy can help you.

Email me

info@jennacox.co.uk

Call Me

07796 385657

Book a free discovery call with me today

Nutritional Therapist eating stawberries

Frequently Asked Questions

WHAT IS NUTRITIONAL THERAPY?

Nutritional therapy is an evidence-informed, whole-body approach to nutrition and lifestyle which works alongside conventional medicine. Rather than simply addressing symptoms, this approach seeks to uncover potential underlying causes of ill health. It empowers individuals to take control of their health through personalised nutrition and lifestyle support.

WHAT MAKES YOUR APPROACH UNIQUE?

What sets my approach apart is my personal understanding of the challenges that individuals with MS face, both physically and emotionally. Having experienced my own journey of being diagnosed with MS and delving deep into research, education, making significant nutritional and lifestyle changes myself, I really appreciate the journey you are on. This firsthand experience fuels my passion for empowering others to optimise their health and not settling for a diagnosis.

I also understand that there may be other health challenges you are facing in addition to MS, and I recognise how these interconnected factors influence each other. This comprehensive perspective allows me to work holistically, addressing the intricate links between various aspects of health.

My journey has led me to graduate with distinction as a Nutritional Therapist from the College of Naturopathic Medicine, and my affiliation with the Association of Naturopathic Practitioners reflects my commitment to excellence. With this wealth of knowledge and expertise, I am here to guide you on your path to wellbeing, helping you navigate MS-related challenges and embrace a healthier, more vibrant life.

When do you offer appointments?

I offer initial consultations and progress calls throughout the working week with some evening availability. Please let me know in your discovery call when you would be available.

What is functional testing and is this included?

Functional testing can provide invaluable insights into the health status of individuals with MS. These tests delve deeper, uncovering underlying factors that contribute to your well-being. By examining markers such as nutrient deficiencies, inflammation levels, hormonal imbalances, and gut health, we gain a comprehensive understanding of your unique needs. This knowledge guides the creation of a targeted nutritional protocol that addresses your specific challenges. Functional medicine testing not only helps me tailor a precise approach for your MS management but also provides a roadmap for optimising your overall health and well-being.

The costs of testing are not included in the programme prices and all tests are optional.

What functional tests might you recommend?

Here are some examples of tests which may be recommended help tailor your personalised nutrition and lifestyle plans.

  • DNA testing – a range of tests allowing a deeper understanding of your individual health, and areas that may require further nutritional and lifestyle support.
  • Genova NutrEval – a comprehensive profile for identifying nutritional deficiencies and insufficiencies.
  • Cyrex antibody testing – antibody testing for the monitoring of autoimmune conditions.
  • Viral panel – antibody testing for a range of viruses to help identify those which may play a role in autoimmune conditions.
  • Comprehensive stool analysis (with assessment of the gut microbiome) – a digestive function, intestinal inflammation and intestinal microbiome profile to investigate the cause of gastro-intestinal and non-gastrointestinal conditions.
  • Total thyroid panel – a comprehensive test to check the function of the thyroid gland.
  • Blood tests (some may be requested via your GP)
  • Urinary organic acid analysis​ – a test which looks at the byproducts of chemical reactions which are excreted in the urine to offer a comprehensive overview of your health.
  • Heavy metals testing – a test to measure the levels of possibly harmful metals in the blood.
HOW DO I GET STARTED?

Book a free discovery call with me to discuss how we can work together on your journey to better health. I can answer any questions you may have about the programmes I offer and we can decide which will work best for you.

ARE YOUR PROGRAMMES IN-PERSON OR ONLINE?

Our initial consultation and progress calls will be over Zoom. For Bristol based clients, please let me know in your discovery call if you would like to meet in-person for our initial consultation as this can be arranged.

Can we work alongside my existing MS treatment?

We will discuss your current treatment in our initial consultation and any nutrient / medication interactions will be checked before making any recommendations.

Can you support me with other health concerns?

Of course. I understand that dealing with MS might not be the only challenge you are facing. I offer a holistic approach that supports coexisting conditions that are commonly associated with MS such as:

  • depression & anxiety
  • cardiovascular diseases
  • autoimmune disorders e.g. type 1 diabetes and autoimmune thyroid diseases
  • inflammatory bowel disease
  • chronic lung diseases
  • sleep disorders
  • migraines
  • weight management
WHAT IS YOUR CANCELLATION POLICY?

I understand that sometimes circumstances may require you to reschedule or cancel your appointments. Please read my cancellation policy.

  1. Cancellation and No-Show Policy:

If you purchase a 30-day or 12-week programme and cancel an appointment within 48 hours of the scheduled appointment time or do not show up for the appointment, that specific appointment will not be eligible for a refund. You have the option to make a payment to reschedule the missed appointment. In the case of Progress Call appointments, you may choose to forfeit the missed appointment, understanding that it will not be rescheduled or refunded, or make a payment to reschedule the missed appointment.

  1. Cancellation with 48 Hours’ Notice:

If you cancel an appointment 48 hours or more in advance of the scheduled appointment time, you may reschedule the appointment at no extra charge.

  1. Refunds for Programme Cancellations:

If you wish to cancel your entire 30-day or 12-week programme:

a) If you cancel an appointment within 48 hours, no refund will be provided for that appointment. You will receive a refund for the remaining portion of your programme, minus any attended appointments.

b) If you cancel more than 48 hours before your appointment date, you will receive a refund for the remaining portion of your programme, minus any attended appointments.

4. Rescheduling Appointments:

You are encouraged to contact me via info@jennacox.co.uk as early as possible if you need to reschedule your appointments.

Please note that this cancellation policy is designed to ensure fairness to both my clients and my nutritional therapy practice. By scheduling an appointment with me, you agree to adhere to this policy.

I look forward to assisting you on your path to better health and wellness.